Outgrowing Verizon Connect Work? Switch to EyeOnTask

EyeOnTask dashboard as a Verizon Connect Work alternative

VERIZON CONNECT WORK ALTERNATIVE · FORMERLY FLEETMATICS

Outgrowing Verizon Connect Work? Switch to EyeOnTask.

Verizon Connect Work — the platform that used to be Fleetmatics Work — handles scheduling and invoicing, but not equipment management, contract management, or customer requests. EyeOnTask does all three, with transparent per-user pricing and no multi-year lock-in.

A straight answer: Fleetmatics isn’t being “shut down.” The brand was folded into Verizon Connect back in 2018, and the legacy Work Classic mobile app was retired on Android in 2023 (users moved to the newer Work Mobile app). Verizon Connect has said it has no plans to sunset the full Work product. If you’re switching, switch because a different tool fits your business better — not because of a shutdown that isn’t happening.

WHY TEAMS RE-EVALUATE

Good reasons to look around — and none of them require a shutdown

These are the themes we hear from service businesses comparing options. Weigh them against your own contract and workflow before you decide.

01. The app forced a change already —

When Work Classic was retired on Android in 2023, teams had to migrate to a new app anyway. If you’re already relearning a tool, it’s a natural moment to compare the whole market.

02. Long contracts, quote-only pricing —

Verizon Connect commonly asks for a multi-year commitment when it supplies hardware, and pricing is quote-based. EyeOnTask publishes plans and starts month-to-month.

03. Support experience matters —

Public reviews of Verizon Connect are mixed on customer service. Support responsiveness is one of the most cited factors when service businesses switch platforms.

EyeOnTask vs. Verizon Connect Work

A fair, feature-level look for field service operations — scheduling, invoicing, mobile, and the commercial terms around them.

Capability EyeOnTask Verizon Connect Work
(formerly Fleetmatics)
Equipment & asset management Core strength — installs, repairs, ownership, warranty & live location — Not offered
Contract management (recurring jobs & billing) Recurring or one-time billing, with free service & item quotas and linked equipment — Not offered
Customer request module + self-service portal Clients raise & track requests straight into dispatch — Not offered
Pricing model Published per-user plans, from ~$7/user/mo* Custom quote; typically higher, sales-led
Contract term Month-to-month options Multi-year minimum common with hardware
Inventory & purchase orders With low-stock alerts Varies by plan
Quotes → jobs → invoicing & mobile payments End to end Core workflow
Offline mobile app (iOS & Android) Built in Work Mobile app
White-labeled / custom-branded mobile app Available
Best fit Teams that manage equipment, contracts & client requests Fleets wanting GPS/telematics with basic job scheduling

Note: Pricing is indicative and based on publicly available information as of 2026 — verify current plans and terms with each vendor. “Not offered” reflects capabilities not advertised as standard in Verizon Connect Work’s published field-service feature set. Verizon Connect Work also bundles GPS/vehicle telematics, which EyeOnTask does not — if hardware fleet tracking is central to you, factor that in.

HOW THE SWITCH WORKS

A migration that runs like a job card — not a crisis

You keep serving customers while we bring your data across. Most teams are live within days, not months.

Export your data

Export your data

Pull clients, job history, and item/price lists out of Verizon Connect Work into a spreadsheet.
Import & map

Import & map

The EyeOnTask team maps your records, custom fields, and forms into your new workspace.
Onboard the crew

Onboard the crew

Field workers install the app, run a test job offline, and confirm scheduling and invoicing flows.
Go live

Go live

Switch dispatch over on a chosen date. Your old account stays as a read-only backup until you’re settled.

WHAT YOU GET ON DAY ONE

Everything a service business runs on,
in one place

📅

Smart scheduling & dispatch

Drag-and-drop day/week/month board that shows who’s free and who’s nearest, then notifies the tech instantly.

📄

Quotes, jobs & invoicing

Turn a quotation into a work order in a click, invoice from the field, and take payment on the spot.

📦

Equipment & asset management

EyeOnTask’s standout: track every install, repair and inspection, log ownership and warranty, and see each asset’s live location on a contract — capability Verizon Connect Work doesn’t offer.

📱

Offline field app

Job details, maps, photos, signatures and forms all work with no signal, then sync when you’re back online.

👤

Customer portal & requests

Clients raise service requests, track job status and download invoices from a self-service portal that flows straight into your dispatch board.

Custom forms & audits

Build safety checks and post-job surveys, capture QR/barcode scans, and attach it all to the job automatically.

#1 Field Service Software to Automate Your Business Workflow
Start Free Trial